We are delighted to have been awarded a Patient Service Award from WhatClinic.com due to the excellent ratings given by patients who have attended for treatment. Here is an example of the feedback we have received;

Excellent physio and pilates. I began using Physiofit around 6 months ago and it has honestly changed my life! I'd highly recommend this service especially if you are recovering from injury/surgery/after having a baby, it will give you guidance, encouragement and confidence to make progress and feel like yourself again. Huge thanks to Jenny, Stella and her team!

Booking is simple and the reception staff are very helpful and efficient.

I would definitely recommend. Extremely happy with my treatment today. Very thorough and professional, yet friendly and approachable too. I was given information and explanations and advice which gave me a lot of confidence in my on-going treatment. I felt included and listened to during my assessment today and the treatment I had certainly hit the spot! I would definitely recommend The Orchard Physio Centre.

I chose this clinic after reading good reviews on-line. It is not my nearest clinic, but the journey is worthwhile. First impressions were good...pleasant surroundings, a friendly and efficient receptionist and good facilities.

The whole setup at Physiofit is so very professional. The Receptionists are lovely and make you feel so very welcome and comfortable.

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Physiotherapy

After years of chronic neck pain, I wasn’t sure just how much improvement could be achieved. At my first appointment, Ghazaleh listened to my story, examined me thoroughly and after some palpation and manipulation, formed a treatment plan that has changed my daily life. Over the next few weeks, she continued hands on therapy using deep tissue massage, manipulation and acupuncture – this last recommendation came as a surprise, but it worked. The weekly appointments were supplemented by a series of home exercises, simple but effective, and because I felt an immediate benefit, easy to comply with. From the first warm welcome to our latest treatment, Ghazaleh has instilled confidence, treated me with respect and shown levels of care that are beyond expectation. - Helen S, August 2024

Feedback on my 5 session course of physio for shoulder and rotator cuff damage. I really enjoyed my sessions and took a lot away that I can use outside the sessions to help assist recovery and rehab. Treatment consisted of acupuncture which was really therapeutic and relaxing followed by intense sports massage which massively helped the injury and then practical stretching and coaching. In my time with Ghazaleh my flexibility and mobility have massively increased whilst reducing my pain and also increasing the strength in the injured joint.

I sustained a grade one tear of my quadriceps playing Walking Football. I was both in pain and very dispirited having injured myself doing something that was designed to be safe for someone of my age. Jenny gave me a series of exercises to do. Doing the exercises regularly, combined with Jenny's explanations and encouragement mean that I am back playing Walking Football and feeling generally more mobile . I am very pleased. Thank you very much to Jenny and Physiofit.  

Ruby is so lovely and I'm so happy with how she has helped me after I fractured my wrist. I am actually sad I wont be coming anymore because its like coming to see a friend, she is so kind, gentle and a very good physio. - V.C July 2024

I feel like I'm not just a patient, she is interested in what you have to say and really listens to me. Ruby has a lovely aura about her and is very professional too. - J.M. July 2024

I just wanted to say a massive thank you for your help, as you have given me the confidence to get moving again when I felt like I couldn’t! I would definitely highly recommend Physiofit!  

Magic Hands Caitlin! I cannot thank Caitlin enough for helping me with my severe carpal tunnel and tendonitis. When I started attending physio sessions with Caitlin I had very shaky hands with little cognitive ability and after 4 months I was discharged with full cognitive ability. Often, after a painful week, a session with Caitlin's "magic hands" alleviated my pain so that I could enjoy my weekend. Caitlin is not only an exceptional physio but she is one of the kindest people I have ever met so I could not recommend her enough. Thank you Caitlin S.C

I was bed-bound for 3 months due to severe dizziness and sickness. Due to COVID 19 I couldn't see a specialist or GP face to face. I felt very alone and lost all hope of getting better. I did some research and found Suzie. Suzie helped diagnose my BPPV and gave me courage to fight this very persistent bout of BPPV. I don't think I can find words that could best describe my appreciation towards Suzie. She is an amazing person and if it wasn't for her I don't think I would have made a full recovery.

I would recommend her to anyone suffering from any form of dizzness or any balance related issues. Suzie is very knowledgeable and skilled. She helped me to carry out the Epley mManoeuvre at home and her motivational words gave me courage to be brave enough to carry out the manoeuvre at home. The credit for my full recovery goes to Suzie for giving me a first class service. S.M.

Dear Emily, I want to express my gratitude to you for the excellent work you did in restoring my broken wrist to normal function after the cast was removed. I can't speak highly enough of your practical experience and your reassuring manner to help calm my concerns. Once again, many thanks for making what could have been a traumatic experience much less upsetting.   J.L.

Just a few words to say, a massive thank you to Emily - a great physio who is working wonders on my back. A very lovely person too getting me in at very short notice to try get me moving again, very much appreciated. Cheers Emily S.W.

To the team at Physiofit - Just a quick message to say thank you for the excellent service. My physio was really helpful, sorted my minor injury out and also made sure any other niggles were sorted. A very good service and one I will recommend to friends. As much as I don't want to have to come back(!), if I do, I know where I will be returning to. Warwick A.

I came to see you at the end of Feb for a running Biomechanical assessment after having maybe 10 weeks away from any running due to knee pain. I have to say I enjoyed the process and just wanted to say thank you for your efforts. It gave me insight into my own physical constraints and allowed me to manage my progress towards a marathon and the exercises have hopefully helped slowly improve my core muscle groups. Eventually after some quite gruelling runs at the weekend - often with much less mid week. After not quite enough preparation I decided to go to Brighton for my marathon and on the day finished in 03:51:13. Which is really on the high end of my expectation.

Much of which wouldn't have been possible without your insight and the confidence/determination it gave me to progress. So thank you for what was an enjoyable and important contribution to my little dream. C.M.

Thank you Stella for making my daily existence so much more comfortable and enjoyable. You are truly a star! C.P.

I just wanted to say how fabulous I thought Stella Stein was. She has completely transformed my non-bending or fully stretching leg in just 4 weeks and has been brilliant both in her knowledge of her subject area but also in adapting exercises to fit to my lifestyle. L.H

I have just concluded a course of treatment with your Katie for a painful leg and knee. I would like to inform you of how impressed I am with the treatment and advice given which in turn as improved my discomfort considerably. Katie was at all times professional and I would not hesitate in recommending her. P. Slater. February 2018

Vestibular Rehabilitation

Suzie Kirkpatrick saw me yesterday for vertigo treatment and once again she “cured” my vertigo (BPPV). I even managed to get through the Pilates exercises I do at home, this morning, which I haven’t been able to do for nearly 3 weeks now. I would highly recommend Suzie for any vestibular problems. She is so knowledgeable and explains very clearly what the problem is and the treatment she undertakes with you. It is such a relief not to suffer any more dizziness and I am so grateful to Suzie for sorting me out again. I realise vertigo can recur at any time but I certainly wouldn’t hesitate to see Suzie if it does. Thank you so much Suzie.

A huge thank you to Suzie Kirkpatrick for helping me get my life back on course.

Following Covid, I initially experienced symptom that left me unable to drive, struggling to walk outside often with unsteadiness, pain and severe fatigue and even slurring speech. Large screens, supermarkets, and even stairs with gaps left me feeling dizzy and nauseous. My left ear felt sore inside and doctors could not explain it. MRI head scan showed nothing. I was left having to work out my own recovery plan. I had a good measure of success with walking but still struggled with confidence to drive, go into a supermarket or go to gigs with light shows . Eighteen months later, I searched for vestibular rehabilitation therapists and found Suzie. It was a long shot that this could possibly progress my recovery.

Suzie listened carefully and conducted some tests and I was amazed that she was quickly able to BPPV with PPPD as a consequence of that. She performed the Epley manoeuvre which brought relief immediately from the BPPV and set me tasks to work on my PPPD. Her clear explanation of my problem and how to help myself saw improvements within a few weeks. Now I am driving and learning how to negotiate situations that had proved difficult with new found confidence and tips on how to negotiate.

I highly recommend Suzie to anyone with dizzy and balance problems. She is professional, personable and inspires confidence. Booking is simple and the reception staff are very helpful and efficient. I wish I'd known there was this help available 18 months ago.

Thanks Suzie and Physiofit - T.W. June 2023

I just wanted to say how impressed I was today with the treatment for my vertigo. I felt like a different person when I walked out of Physiofit. The dizziness had gone and my head felt like it belonged to me again. You explained everything very clearly and gave me exercises to do at home which I promise I will do. The treatment wasn't half as bad as I thought it was going to be. You were very gentle and made sure I was never uncomfortable. Thank you so much Suzie. You were worth every penny. - J.S January 2023

I had BPPV for 6 weeks before I found out about Suzie at Physiofit, and I wish I'd known about her sooner. It was so debilitating and comes with so many unknowns – how long will it last? Will it come back? If it comes back, will it be worse? – that I honestly thought I would have to change my lifestyle, which with two children would be very difficult. Suzie was amazing. She did a thorough assessment and fully explained the condition and how she would treat it. She then performed the Epley manoeuvre and my BPPV was gone. Incredible. I was given exercises to do at home to help my recovery, which worked brilliantly. I wish everyone suffering knew about her and then they wouldn't have to put up with it for so long and would know it can be dealt with. It's very reassuring to know that if I get BPPV again, I know who to go to and it won't be as debilitating, and last as long as last time. I can now get on with the normal things I usually do in my life. Thank you! - S.D. Sept 2022

I saw Suzie when I was diagnosed with vestibular neuritis. The worst of the dizziness had gone but my balance had been badly affected and wasn’t getting any better. I assumed that I was going to feel like this forever! My Pilates teacher recommended Suzie and it turned out to be brilliant advice. After an initial consultation Suzie pinned down my exact problems, explained fully what was happening to me. It was good to be told that I would recover. She gave me a series of simple exercises and after only 3 or 4 sessions the improvement was marked. Thankyou Suzie. I can’t recommend you highly enough S.W. September 2022

I chose Suzie Kirkpatrick at Physiofit after researching on line and reading about the Dizziness and Balance Clinic. I'd been struggling for several months with inner ear problems that caused difficulties with my balance, daily headaches, tiredness etc. When I read the information I immediately thought "that's me!"

Suzie was very thorough at my initial appointment, explained what I needed to do to improve my symptoms, and why. I had 3 sessions in total and graded exercises to do at home. When I was discharged I felt reassured that I could make a full recovery, plus Suzie stressed that I could ring her or email at any time if needed.

I would encourage anybody who is suffering similar problems to contact Suzie; she is professional, supportive and a light at the end of the tunnel. Thank you. - Amanda P. Oct 2021

Treatment was received from Suzie Kirkpatrick for Benign Paroxysmal Positional Vertigo after being diagnosed with meniers disease from my GP and given various meds that did not alleviate the symptoms. I had spent two weeks housebound and unable to do any of my normal activities. I was told by a friend about your service and am now relieved of symptoms, have been given lots of useful information and exercises to do at home, am so delighted with the results. Suzie is amazing and so professional, non patronising and informative: would highly recommend this treatment for anyone who is suffering from BPPV. Thank you M. Nash. August 2020

I have recently had need to use the services of Suzie Crelin at Physiofit in Horsforth. I had been diagnosed with labarythitis, a condition that I had never heard of. It is horrendous as it destroys your balance which leaves you nauseous, dizzy and generally feeling very unwell. After reading up on the condition I approached Physiofit to see if they could carryout the Epley manoeuvre, which resolves one of the causes.

Suzie was very well aware of the condition and was able to help me with exercises that helped alleviate the symptoms. It was a great relief to find someone who was so knowledgable about the condition, who could reassure me in this testing time in addititon to helping with exercises. I cannot recommend Suzie and this practice highly enough. - Shirley C. Jan 2019

Respiratory Physiotherapy

I have been coming to see Suzie Kirkpatrick for chest physiotherapy since about March this year. I have bronchiestasis and had had a particularly difficult winter with multiple chest infections. Suzie has been helping me with breathing exercises to clear the mucous. This has been excellent and her knowledge of my lung condition and other lung conditions is huge. It is great to be able to discuss my problems with her ,as with doctors and specialists they don't normally have the time. When necessary she also performs percussion. I would thoroughly recommend this young woman to anyone with a chest complaint. - Sue H. Nov 2018

Pelvic Floor Physiotherapy

I also had a pelvic floor appointment with Caroline this morning. I just wanted to let you know how good this was and how helpful and reassuring Caroline was - I think the tips and exercises she gave me will help me a lot going forward. - J.D. June 2018

Women's Health Physiotherapy

I'd like to give you some feedback about Becky and the treatment I received – I thought she was absolutely brilliant. When I first spoke to you and came in I was so bad with PGP I could barely walk. I have made such an improvement thanks to Beckys physio treatment and her ante natal class, and she has been so positive and reassuring. I have already recommended you to my midwife. Alex R.

Finding someone who can actually treat symphysis pubis dysfunction with a hands on approach has been a huge relief. During my last pregnancy I really struggled as I was merely given a belt and told to keep my legs together! I could not recommend Jenny more highly.  V.G.

I want to thank you for all the treatment and help you have given me over the last 3 years. I believe that this time [second pregnancy] the story is so different because of the advice and support you have given me. I can honestly say its been bloody hard work but sooooo worth it. Keep doing a great job. I will certainly recommend you  C.E.

Pilates

I’d like to thank Sue from the 11.30 class for her patience and giving me the confidence going forward to attempt the movements I would normally shy away from for fear of making my back worse. - S.H. June 2023

I was diagnosed with Rheumatoid Arthritis almost 30 years ago so exercise has to be carefully considered. Recently I had the first of a few falls and damaged my shoulder. I contacted Physiofit and saw a therapist on two occasions and my shoulder repair was going well. I asked her if there was anything she could suggest to help with my balance and she suggested Pilates. Having had a knee replacement I was anxious about getting down to a mat on the floor. I had a one-one assessment with Emily and then 5 one hour sessions on the same basis. I have been so impressed not only with the instruction and care but also with the complete understanding and patience of the therapist. She has taught me how to get down onto the mat and more, importantly how to get up without putting a lot of pressure on sore joints. I have recently had another fall in my home and because of what I have learnt I was able to get back up quickly and safely with no real damage done.

If you are prepared to put some work in at home I would recommend Pilates at Physiofit to anyone. Even if I don’t get all the movement that I would like it has made me very aware of my body and I now think about how I am moving, standing and sitting; my posture is certainly improving along with many other things.   D.B. - March 2023

Please could I ask you to pass on my thanks to Sarah. I really enjoyed the course and feel like I got a huge amount of benefit from it. I'm sad I can't carry on - the group was lovely too - but happily walking away feeling much better than when I started! - ES. Feb 2023

Please let Stella know though I've immensely enjoyed her class. It has helped me a lot with regaining confidence in my body. - L.H. Post natal Pilates Oct 2022

The classes and instructors have been really good and I’ve been impressed by the level of knowledge of the instructors and their efforts to cater their classes and provide instructions to each individual. I’ve also found your adaptability, providing in person and on line classes excellent. I have, and will continue to, recommend you to friends - Rebecca. Feb 2022

I’ve been attending mat based Pilates classes at Physiofit since 2011 and have always found Pilates to be an excellent way of keeping strong, fit and flexible. My instructor, Julie Murgatroyd, has always been mindful of the abilities of each member of the class whilst encouraging each of us to fulfil our potential.

In 2021 I was diagnosed with Polymyalgia Rheumatica , a condition that causes pain, stiffness and inflammation in the muscles and joints. Following my diagnosis I was struggling to maintain fitness and Julie recommended Reformer Pilates classes. Julie took it upon herself to understand my condition and with her patience, care, understanding and professionalism has been helping me through this difficult time in the Reformer class.

My fitness has improved generally and my strength in particular and Julie has shown me that there is a way through this and with her encouragement I know that I will continue to improve as she has not only had an impact on my physical health but also my mental health. I found that loosing my fitness made me feel very gloomy, however, with the improvements I am seeing, thanks to Julie, my outlook has become much more positive. I now feel empowered to work to regain my strength and fitness to pre- diagnosis levels. - Susan. Feb 2022

I would like to say a huge thank you to all the team at Physio Fit. You have been such an important part of my pre and post natal fitness journey and have helped me so much - even from afar! - Remote class member

Just a bit of positive feedback I would like to share ! Have done Zoom Pilates with Caitlin the last two weeks - and she is fab ! Love how she checks everyone with a doing ok and gives encouraging feedback to us all. She’s a great zoom instructor. :)

Thanks for sorting out the remote Pilates classes so quickly. The 2 I did were great, thanks Susie for doing them so well. And thanks so much for the brilliant classes you run, I've really enjoyed them, I've become much stronger and my core finally feels back to "normal" after my 2 pregnancies!!

I'd like to say a HUGE thank you to Physiofit for doing the ante-natal classes - what I learned gave me the confidence and stamina to get through an active labour following induction on the drip with a cocktail of painkillers but no epidural or C-section. I'm already using what I know to think about how to keep myself fit while doing mum stuff - looking forward to post-natal classes in a few weeks! - N.U. Feb 2020

I wondered if you could pass on my thanks to Yulia. I've never done Pilates before and I think she's been fabulous and has really helped me feel confident about doing it and trying new moves and not worry about messing up! She really is amazing at what she does and has given me such a boost over the last couple of weeks and I really can't thank her enough. So glad I found your centre and that my first experience with Pilates has been so positive. Thank you - M.D. Nov 2018

I just wanted to drop you a quick note to say I attended my final antenatal Pilates class last night having been coming all the way through since summer. I have really enjoyed it and Katie's class has been great - as well as keeping us all physically challenged (just the right amount!) she has also given some invaluable advice about labour and birth so it has been really useful coming and I will definitely be recommending it to all of my friends. I really look forward to returning to the post natal class in a couple of months! Nicola S. Jan 2018

I would just like to thank Suzie Kirkpatrick for her amazing class. After my operation my consultant frightened me to death with her do's & don'ts to the point that I did nothing. My confidence has grown during the class and I feel so much better. I am looking forward now to my new class. Sue D. Feb 2016

Susie Price is quite fantastic! She knows exactly what we all need and just comes round and adjusts us individually. I have improved SO much since I've been attending and really can feel a difference. Claire P.

I want to let you know that I am really enjoying this class. Stella is great and I feel like I am making progress and love the way that Stella leads the class and plans the class to ensure progress and challenge each week. Sue W.

It has been immensely beneficial for me to attend Julie's classes over the last 5 years or so. I have better posture, better core strength and I am generally more aware and in tune with the functioning of all muscles. I have greatly enjoyed and appreciated Julie's teaching: she is knowledgeable and careful in helping us to apply Pilates techniques, and is always cheerful and encouraging. I will miss her and the other regular members of the class. Sally H.

I'm so glad I started Pilates last year as I am really feeling the benefits from it, and I think "Physiofit" facilities and Staff are brilliant! Ian B.

I have really enjoyed coming to the classes – the instructors and facilities are of an excellent quality. Hopefully I will be able to come back post-baby. Sarah J.

Thanks so much, really enjoying it as I've moved up from post natal! A good challenge! Louise H.

Thank you very much. Becky's Pilates and Jenny's treatment has made a really positive difference. Harriet G.

I just wanted to let you know that I thought Katie's 'intermediate' Pilates class last night was excellent and thoroughly enjoyable. I've only done a few sessions, but she explained everything so clearly and had a lovely manner about her and for the first time I felt I was doing things correctly and actually understood what and why the techniques were about. She was great and I'm looking forward to next week! Katy S.

The Pilates sessions were great and have really helped me with my neck pain. Dr. S. S.

Great Pilates classes taught by wonderful instructors!! Heather C.W.

Just a quick note from David and Sissi to express our appreciation of the service you are your staff provide. I've done bits of Pilates on and off for years and both of us were with another provider before coming to Physiofit. However, the quality of what you offer is superior in all respects (teaching, equipment, facilities) to previous experiences. The work we're doing is also clearly having an impact (positively!) on our health. We're both spreading the word about Physiofit. Sissi & David K

 

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