Procedures for Face to Face appointments at The Orchard Physio Centre

Physiofit Leeds Ltd has undertaken a full risk assessment following the COVID19 pandemic and we are informed by guidelines from The Chartered Society of Physiotherapy, PhysioFirst and Public Health England. The safety of our clients, our staff and their families is our priority.

Admin Procedures

Reception services will be provided remotely for taking enquiries and bookings for appointments. Payment will be in advance via the website facility wherever possible.

Each patient will be assessed remotely by a physiotherapist for an individualised risk assessment to ascertain the appropriateness for a face to face appointment. Factors taken into account will include patient age, past medical history and current health status as well as the urgency of the presenting problem.

• For a new patient or new problem this will be done as part of the initial remote consultation by the treating physiotherapist.
• For a returning patient this will be done via telephone prior to the appointment being booked with the treating physiotherapist.

Clinic Procedures:

All staff will be asked to complete a COVID19 screening questionnaire and adhere to its terms.

All people entering the building will have their temperature taken and anyone over 37.8 will not be permitted to enter.

Appointments will be made 15 minutes apart to avoid patients meeting and allow time for cleaning.

All hard surfaces and equipment used will be cleaned after every use.

Your physiotherapist will wear PPE of a face mask, apron and gloves.

Expectations of you as patient and parent/carer attending. We politely request that you adhere to the following procedures.

Please:

Complete the COVID19 screening questionnaire prior to attending your appointment.

Park or wait outside and only enter the building when asked.

Wear a clean cloth face mask, remove any gloves and wash your hands on entering the building.

Have your temperature taken on arrival. If you have a temperature over 37.8 you will be asked to leave and to contact 111.

Attend unaccompanied unless a minor or you require a carer.

Aim not to use the toilet facilities unless absolutely necessary, and if you do need to use them please inform a member of staff.

COVID19 Patient Consent and Screening Questionnaire >>

 

Governing bodies